Procoessing Times:

At iGeoBotics, we strive to process your order quickly and efficiently. Orders are typically processed within 0 to 1 business days. Please note that orders placed after 6:00 PM CST will be processed on the next business day.

Shipping Timeline and Costs:

• Delivery is expected within 3 to 6 business days on average.
• Free shipping is available for orders over $200.
• For orders under $200, a flat shipping fee of $15 applies.
• We currently ship exclusively within the United States and do not offer international shipping at this time.

Shipping Costs & Coverage:

Shipping Within the Continental U.S.
We provide shipping on all items to the 48 contiguous U.S. states. Whether you're located in Florida or California, we ensure prompt and efficient delivery on all orders

Where We Ship (and Where We Don’t):
At this time, we only deliver to addresses within the 48 contiguous United States.

This means we do not ship to: Alaska, Hawaii, U.S. territories or protectorates, International addresses (outside the U.S.)

Additionally, we are unable to ship to P.O. Boxes or military addresses, including APO, FPO, and DPO.

Third-Party Freight Carrier Deliveries:

Select orders may be delivered via trusted third-party freight carriers. Should your shipment require freight service, you'll be contacted to arrange a curbside delivery. To avoid delays, please ensure your phone number is accurate at checkout.

Order Accuracy & Pricing Corrections:

We do our best to keep all product and bundle pricing on our website accurate. However, in the event of a pricing mistake - whether due to technical issues or human error—we reserve the right to cancel the order and provide a full refund. This includes instances where an item or bundle is mistakenly listed at a much lower price than intended. If your order is impacted, our team will contact you as soon as possible.

Order Confirmation:

Once your order is placed, you will receive an email confirming that your order has been successfully received, along with payment approval. Your credit card will not be charged until your item is shipped, unless the item is back-ordered and requires reserving for you.

As soon as your order is confirmed, we immediately begin processing it to ensure timely delivery!

At iGeoBotics, we are committed to offering you the most competitive prices online. If you discover another store selling the same product at a lower price, let us know, and we’ll beat their price, no questions asked. Our goal is to ensure you feel confident that you’re getting the best possible deal on your order.

Our 100% Price Match Guarantee Includes the Following Conditions:

• Offers involving promotions such as rebates or "buy one, get one free" are not eligible.
• The competitor’s website must not be a discount or auction platform (e.g., eBay).
• The competitor must be an Authorized Retailer of the product in question.
• The price match will factor in the item cost, sales tax, and shipping charges.
• Price matching does not apply to exchanges or replacements.

Please Note: Certain exclusions may apply.

If you find a qualifying price, reach out to us at support@igeobotics.com, and we’ll take care of the rest!

Contact Information

Phone: 800-830-0173
Trade Name: iGeoBotics
Registered Business Name: North Point Sourcing LLC
Entity Number: 7695752
Email: support@igeobotics.com
Business Hours: Monday to Friday: 9:00 AM to 6:00 PM CST
Address: 19266 Coastal HWY Unit 4-521, Rehoboth Beach, Delaware 19971