SunGoldPower's Product Policies
🔆 Customer Transparency Memo
At iGeoBotics, we value transparency and believe that providing clear, accurate information about shipping, returns, and exchanges is essential. Our goal is to make your experience smooth and worry-free. While some other websites may advertise faster shipping, actual delivery times for solar products are often very similar across suppliers. By sharing precise details about processing, shipping methods, and returns & exchange policies, we aim to help you make informed decisions and feel confident in your purchase.
🚚 SunGoldPower Products Shipping Policy
Processing Time:
Orders are processed within 3–5 business days.
Deliver Time:
Delivery typically occurs 7–10 days after processing, depending on the shipping method and destination.
Shipping Carriers:
We utilize major carriers such as DHL, FedEx, UPS, and USPS. Customers may choose expedited shipping options at an additional cost.
Shipping Address:
Please provide a valid street address; we cannot ship to P.O. Boxes.
Shipping Fees:
We offer free shipping within the contiguous United States. Additional charges may apply for remote areas or expedited shipping.
Order Changes:
Once an order has been shipped, changes to the shipping address cannot be made.
Damaged Packages:
If your package arrives damaged, please contact the carrier directly to file a claim and retain all packaging materials and damaged goods.
🔄 SunGoldPower Return & Refund Policy
Return Eligibility:
Returns are accepted within 30 days of receipt for new, undamaged, and unmodified items purchased directly from iGeoBotics.
Return Process:
To initiate a return, please contact us at sales@igeobotics.com with your order number. Once approved, you'll receive instructions for returning the item.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to our error.
Refund Processing:
Upon receipt and inspection of the returned item, a refund will be processed to your original method of payment. Credit card refunds typically take 3–5 business days; debit card refunds may take 7–10 business days, depending on bank processing times.
Warranty:
Products are covered by a 12–36 month warranty, depending on the item. Warranty details and procedures for defective products are outlined in our Warranty & Return Policy.
Order Cancellations:
Orders can be canceled within 72 hours of placement by contacting us at sales@igeobotics.com. If the product has already been shipped, the customer is responsible for return shipping costs.
The store catalog contains hundreds of products.
We believe in pushing the envelope: combining robotics, intelligent systems, and innovative design to give you tools that truly transform how you interact with your environment. From robotic pool cleaners to high‑performance drones, our passion is delivering advanced technology that works reliably - so you can focus on what matters.
